Returns and Exchanges Process

The return and exchange period is 30 days starting from the day of delivery of the order. RA will proceed to refund the amount of the returned product/s, through the same means of payment by which the purchase was made by the Customer, deducting the shipping costs of the order initially paid and the return fee. Please note that you can only exchange an item for the same one in a different size or color. If you are buying our products is because you care about the planet as much as we do. We have designed, produced and transported them to have the minimum impact, will you help us to continue reducing CO2 emissions by avoiding returns? Thank you for being part of the change.

How to make a return or an echange

Follow the instructions that are detailed below: We do not accept returns or exchanges of orders made through our online shop. If you would like to return an item and receive a refund for your online order, or make an exchange, you will have to process your return through our returns portal, If you have any doubts, send us an email at: